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 These are comments taken from our practice survey.
We are proud of our high scores in the “exceptional” category!
Dr. Rice
All of the staff is very friendly. Thanks for an excellent
dental experience and great smile.
E-mail communication has been very
good. K.H.
I love the office and will recommend you to family and friends.
I love how you always keep up
with equipment and techniques. I know I am getting the best care available.
Very
professional, warm and caring staff. The service and care has been excellent
for our entire family. Thanks for all you do.
Despite having an HMO with
dental, I continue to use your office. I am very happy with treatment
and results. B.T.
The entire office is a pleasant place to visit. Thank
you. T.P.
I feel
you are all top notch. Thanks! K.A.
By far the best Doctors office I
have ever been to.
Everyone was Great! You guys are just too good.
Dr. Rice has the ability
to stay on top of the latest technology and manage a business that makes
the patient feel relaxed and comfortable.
He’s amazing!
I was very impressed with the efficiency, kindness
and excellent work of everyone on the dental team. Dr. Rice is
the best! I have recommended
him to family and friends.
I continually recommend your office to
all my friends…strangers
too!
Let me see what words come to mind…welcoming, caring,
professional, efficient, kind and compassionate – the most
wonderful staff anywhere and a dentist who has to rank in the highest
echelon of
his peer group! We thank you for always being there for us. A. & D.
Y.
I believe I receive cutting edge dental care in a friendly and
caring environment.
I truly believe that I have the best dentist
bar none in Orange County! M.B.
All are outstanding and act in a friendly,
courteous and professional manner. Thanks!
Everyone is extremely courteous
and helpful. I actually chose this dentist because of his staff. I have
been to a few offices and
checked out staff, asked questions, etc. – I was very impressed with
Dr. Rice.
I have no hesitation in recommending Dr. Rice to all of
our friends.
I have been Dr. Rice’s patient since 1990 and have been
very satisfied. I have resisted changing to a closer dentist and continue
to drive from Los Angeles because of the exceptional dental care I
have received. When I worked in Newport Beach I referred several co-workers
to Dr. Rice and they were very satisfied. J.S.
Everyone was friendly
courteous and professional. I learned a lot about taking care of my teeth
that I didn’t know before. Thank you.
Thank you for making me feel
so at ease and for taking such good care of me. My experience at your
office was very comfortable and pleasant.
K.N.
Dr. Rice fixed my filling and allowed me to keep my 11:30 lunch
appointment with no delays.
The office runs as a team! I’m always
pleased.
Truly exceptional service from very well trained people.
Your entire
team is always outstanding. I have, and will continue to recommend you
to family and friends. Thanks for all your care.
Everyone treated me very
well making the work I needed done a very pleasant experience.
You guys
are awesome! Thanks for the great service.
Wonderful dentistry, state
of the art caring environment.
Everybody does a wonderful job. Thank
you for all you do for my family and I.
I can’t imagine
how you could do it any better – except
maybe a branch office in Las Vegas! J.M.
I’m not afraid of going
to the dentist anymore because of ALL of you!
Excellent work! No pain
and everything well explained.
A very good feeling among patients and
staff and among the staff itself. Congratulations!
Thank you all! It is
a pleasure coming to your dental office. K.S.
You are all great – because
I look forward to coming…unheard
of for this person.
I recommend
your office on any opportunity I get.
This is a lovely office with a pleasant
atmosphere. C.W.
All are great people.
Everyone is so kind and caring.
All are outstanding! I’m very pleased
with Dr. Rice and his friendly staff. The office is clean, comfortable,
current and kind of fun!
L.G.
I look forward to seeing all of you every four months. Your skills
and professional courtesy exceed my expectations every time I have
an appointment. I wish all healthcare professionals demonstrated your
ethics and genuine care for the whole person. You are the benchmark
for medical office procedures.
Dr. Rice and his entire staff – technical
and administrative, have superb service. I do congratulate all of you
for your kind and
sincere service to your patients.
A very professional, friendly, clean
and modern office and staff.
Everyone I see at the office is great!
I have total confidence that I
am receiving the very best dental care possible. Thank you! J.B.
Everyone
is great! I’ve recommended you to several if my friends.
Everyone
on the staff is great. It almost makes going to the dentist enjoyable!
Excellent service! 7:00am appointments are a real plus.
I am always happy
with everything in your office. You guys are great! Thanks Dr. Rice.
The plants and orchids are beautiful!
Sann
Sann King is very thorough, caring
and a real nice person. I feel very confident with her.
Sann is giving me the best advice on tooth/gum
care that I have ever received (wish I had this advice years ago). The office
staff
is the greatest – cheerful, friendly, and polite. Dr. Rice has taken
excellent care of all my dental needs! I am glad I made this
choice! J.M.
Sann is always professional, but very warm and friendly and does
her job efficiently and painlessly!
My Kids love Sann!
We like Sann, our Hygienist, as a person as well as
a dental care personnel.
Sann always does a great job on my teeth, and
she’s always very
pleasant!
Sann is just outstanding and very professional.
Tracy
Tracy and Wendy are like
family. Ten years I’ve been coming and
will keep coming!
Tracy takes her time to explain how
to properly floss and take care of your teeth. It shows that she enjoys
her job very
much!
Tracy has taken very good care of me. She has also been a good teacher,
which helps me avoid problems.
Tracy, my hygienist, is
the best I have ever had. Becky, at the front desk, thanks for telephoning
me.
Tracy is the best! She makes coming to the dentist fun.
Tracy is so knowledgeable
and nice. I appreciate the product bags and refreshments in the waiting
room. Excellent office
environment and staff!
Tracy has taken exceptional care of my son and me for the
seven years we have been coming to you office.
Tracy is the best! She
made my boys (ages two & four) feel very
welcome. I really like Dr. Rice and think he is am
exceptional dentist; however, my main interaction is with Tracy and I would follow
her wherever
she went. C.J.
Tracy, I love your combination of professionalism
and friendliness. I always look forward to my appointments because I
know you care, you do a fabulous job and you are a wonderful kindred spirit.
Thank you!
Everyone in the office is warm, friendly and helpful
in the office and on the phone. P.F.
I would like to especially call attention
to Tracy – she is just
outstanding, not only as a dental hygienist, but as
a person. L.D.
Heidi
It is truly a pleasure to come to Dr. Rice’s office and
to be attended by outstanding people like Heidi Farrell.
Thank you very much! J.S.
Heidi always greets me with a warm smile and is very
caring.
My dental
hygienist, Heidi, is very skilled and makes me feel comfortable at all times.
I would recommend her to my family,
friends and business associates.
Heidi, who cleans my teeth, has always taken
time to explain the smallest and greatest details to me - I’ve
appreciated this service. By far the professionalism of the
entire office is beyond anything I had
at my other dentist. C.S.
Heidi was great! All my
questions were answered and I understood her. I
thought that she should be recognized.
Heidi – for
her hard work and dedication. The front office
staff are also very nice!
Heidi is personable, competent
and knowledgeable.
Heidi has done superb
job!
I think Heidi is wonderful and very caring
- she’s great! Thank
you! P.G.
Heidi always makes us (my whole family)
feel comfortable. My son, who is five, will only see Heidi because
he is scared
to see anyone else.
Heidi was great to work with for my four-year-old daughter
and myself. She is very gentle during procedures and has very
good bedside manners with kids. She knows how to make them feel comfortable!
Heidi
is very friendly and informative. She addressed all my concerns and was
sympathetic to my needs. I also appreciated being
told how
much to expect to pay for my next visit. I feel that everyone I have
encountered in your office has been extremely courteous and friendly.
Superior staff!
Naomie
Naomie, as always, was wonderful and made sure I was
comfortable at all times. And of course, Dr. Rice was gentle and reassuring.
I’m
always very pleased with my appointments. S.C.
Naomie and Dr. Rice always
show how much the patient means to them.
Naomie was a great help, she
made me feel very comfortable.
Naomie is always very pleasant and caring!
I would like to recommend:
Heidi – for her cheerful and attentive
care. Naomie - for her quiet, genuine and reassuring professionalism.
Dr. Rice – for your integrity, reassuring manner and excellent
dentistry. I appreciate all of your staff!
Wendy
Wendy did a great job of
setting my appointment at the earliest cancellation. Dr. Rice is
great and a real artist. D.C.
Wendy explained everything in detail and answered my questions and concerns.
She is always friendly and smiling.
I had a great experience with Dr. Rice and the staff. Wendy and Monica
assisted me and were both so friendly. I am usually nervous and uncomfortable
at the dentist, but not this time.
Tracy and Wendy are like family. Ten years I’ve been coming and
will keep coming!
Becky
Becky is always so welcoming
when I enter the office. I am always impressed that she remembers my name.
Receptionists / schedulers were very pleasant. I feel more at ease after
meeting Dr. Rice and staff. Thank you. K.S.
Tracy, my hygienist, is the best I have ever had. Becky, at the front
desk, thanks for telephoning me.
Natalie
Natalie
is always so helpful above and beyond what one would expect. Actually
all your team members are wonderful, Dr. Rice!
Receptionists / schedulers were very pleasant. I feel more at ease after
meeting Dr. Rice and staff. Thank you. K.S.
We have had problems with my insurance paying in a timely manner. Your
office has been patient, thanks.
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